Terms

Terms & Conditions

Last updated: 2 August 2026

These terms apply to your use of naturesconcepts.com.au and to naturopathic services provided by Natures Concepts (Nathan Forbes ND, ABN 88 681 267 309). By using this website or booking an appointment, you agree to them.

This website is not medical advice

The information on this website is general in nature. It is not a diagnosis, not a treatment recommendation, and not a substitute for advice from your GP or another qualified health professional.

Nothing on this site should be used to delay, replace or discontinue medical care. If you have a health concern, see your doctor. In an emergency, call 000.

Naturopathy is a complementary therapy and is not a registered profession under AHPRA. Natures Concepts provides complementary healthcare and does not diagnose or treat disease.

Appointments and fees

Current consultation fees are listed on our Fees & FAQ page and may change from time to time. Fees are payable at the time of your appointment by EFTPOS, credit card or cash.

Herbal and nutritional formulas are charged separately from consultation fees.

Naturopathy is not covered by Medicare.

Naturopathy was excluded from private health insurance benefits from April 2019. From 1 July 2025 the Australian Government amended the private health insurance rules to make naturopathy and western herbal medicine eligible again for extras cover. Whether you can actually claim depends on your own insurer and policy — each fund decides whether to include naturopathy, at what benefit level, and what practitioner credentials it requires. Please check directly with your health fund before your appointment.

Cancellations

We ask for at least 24 hours’ notice if you need to cancel or reschedule. Cancellations made with less than 24 hours’ notice, and appointments not attended, incur a $40 fee.

You can cancel through the link in your appointment reminder email, or by contacting the clinic directly.

Your responsibilities

The care we provide depends on the accuracy of what you tell us. Please give complete information about your health history, and about any medications, supplements or other treatments you are using, including anything prescribed by another practitioner.

Please tell your GP about any herbal or nutritional products recommended to you, so that potential interactions can be identified.

Bookings through third parties

Appointments are booked through a third-party online booking system. Information you enter there is governed by that provider’s own terms and privacy policy.

Intellectual property

The content of this website — text, images, logos and design — belongs to Natures Concepts or is used with permission. You may view and print pages for your own personal use. You may not reproduce, republish or use our content commercially without written permission.

Links to other sites

This website may link to other websites for your convenience. We do not control those sites and are not responsible for their content, accuracy or privacy practices.

Accuracy of information

We take care to keep this website accurate and current, but we do not warrant that it is free of errors or omissions, or that it will always be available.

Limitation of liability

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law, including guarantees that cannot be excluded.

To the extent permitted by law, Natures Concepts is not liable for any loss or damage arising from your use of this website, or from reliance on general information published on it.

Privacy

How we handle your personal and health information is set out in our Privacy Policy.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Changes to these terms

We may update these terms from time to time. The current version is always available on this page, with the date it was last updated shown at the top.